People, including employees,​ are the most important resource for us. Our organisational culture – how we behave, our working relationships and our ability to collaborate as a movement – underpins everything we do and is pivotal to the success of our impact and achieving our vision.

Our five behaviours form the basis of the type of culture we want to have in Amnesty:


A respectful culture creates an inclusive working environment where our different opinions and approaches create depth and vibrancy in our work. Being respectful means treating everyone with equality and dignity, as neither inferior nor superior and believing that we all matter and have a contribution to make in our work.


Everyone needs to be clear about what has to be achieved, to what standard, deadline, and budget, by following clearly defined goals and strategic priorities. Part of being accountable means having conviction in your abilities and skills to make a difference within Amnesty. It is also about empowering others to do the same to help progress your work and theirs.


Being creative helps us to adapt our approach to a variety of situations, individuals and groups. It is about continually seeking out fresh approaches to day-to-day work, thinking on our feet, and not being disconcerted or stopped by the unexpected. Being creative is necessary to respond to different and changing demands and work across a range of activities, locations and cultures, now and in the future in line with our values


It means putting yourself in other peoples’ shoes to understand perspectives, needs and pressures – particularly when there are differences of opinion or conflict. It’s about recognising when you might need to adapt your style or way you communicate to the colleague you are working with in a way that motivates or inspires them and makes them feel valued.


In the ever-changing landscape of human rights, there is uncertainty or ambiguity and sometimes assumptions need to be made to drive our work forward. Good decision-makers in Amnesty consider different perspectives, benefits and the risks when making decisions.