Imagine your parents are missing and you have no way of finding out where they are. When state agents pay you a sudden visit they inform you that your parents are dead, having been shot while trying to leave the country. Unable to call outside the country, and with no access to the internet, there’s little you can do but accept the news. A year later, a stranger knocks on your door . He says he has a letter from your parents: they have successfully left the country and are alive! And they want to speak to you.
But there is a catch. To speak to them, you will have to travel hundreds of kilometres. There is intense surveillance and at every moment, you run the risk of getting caught by the authorities.
Connection is a basic human need. Kim Jong-un must allow North Koreans to connect with the outside world.